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Setup Mobile Sync

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Overview
The primary function of the Office Accelerator Mobile Sync feature is to provide an offline copy of the centrally networked 'Primary'  Office Accelerator database.  This is useful when an Office Accelerator user is no longer attached to either the LAN (Local Version of Office Accelerator), or the internet (Web Based Version of Office Accelerator).  The Office Accelerator Mobile Sync will provide a local copy of both a users phone book and calendar information stored in an SQL Express database.  When an Office Accelerator user makes changes to a mobile copy of the Office Accelerator database, these changes can be synchronized to the Office Accelerator 'Primary' database upon return to the network.  Contacts that were modified by a mobile user are added to the Office Accelerator 'Primary' database, and changes by other users (such as an administrative assistant) to the mobile users contacts in the Office Accelerator 'Primary' database that occurred while the Office Accelerator mobile user was offline are added to the mobile copy of the database. 

A common question about Mobile synchronization is what happens when multiple users make changes to exactly the same information within a contact or calendar item.  The answer is a simple one, the 'Primary' Office Accelerator database always wins.  For example, if four mobile users change the same business phone number for the same Office Accelerator contact, the first Office Accelerator user to return to the network and sync changes will see his or her changes applied to the business phone number of the given contact in the 'Primary' Office Accelerator database.  The three remaining mobile sync users will not see changes they made to the modified business phone number, but will be notified that this change was not made and that the information was logged for manual input.  If the same business number was changed by a network user of the primary database, all 4 mobile sync users will not see changes they made to that number and will be notified that the change was not made and that the contact information they added while in mobile mode will be logged for manual input.  Such a scenario is uncommon but is used here for conceptual purposes. 

Important Things You Need To Know Before You Sync.
 

To configure the Office Accelerator Mobile Sync feature, follow the directions below. 


Installing SQL Express 2008 R2 (32 and 64 bit) for Office Accelerator Mobile Sync.
 
  1. Download and install the Mobile Sync Utility:

    http://www.baselineconnect.com/downloads/ms.exe


  2. Click |OK| to extract files.



     
  3. Click the | Install | button to begin the installation of SQL Express. 



     
  4. The installation will extract files and begin installing SQL Express.  This process make take a few minutes, so be patient.





     
  5. When the installation screen disappears, SQL Express will be installed.  You do not need to reboot your computer. 

Configuring the Office Accelerator Mobile Sync

  1. From your computer, open the Office Accelerator Phone Book and login. 
     
  2. From within the Office Accelerator application, click the |Synchronize| menu and select the |Setup Mobile (Laptop) Sync| option, the following screen will appear, click |Yes| if you are ready to setup the mobile sync. option.


If you do not see the |Setup Mobile (laptop) Sync| option from within the |File| menu, you do not have the appropriate rights to use this feature. You can assign yourself rights to use the mobile sync by clicking |File|Administrator|User Rights Settings|"Your Login"|Modify Rights|.  If you do not see the |Administrator| option from within the |File| menu, you will need to contact your Office Accelerator administrator and/or Office Accelerator product support @ 800-429-5325 or via email @ support@baselineconnect.com.




  1. Select the |Go Mobile Now| option and click |OK|.


 

  1. Make sure the |Login to| section has the mobile option selected and enter your login information (if prompted).  Click |Login| to open the Office Accelerator application. 



     
  2. Office Accelerator will now open in Mobile Mode.  This mode does not require access to the internet.   



Syncing Your Mobile Office Accelerator Data back to the Network

To sync mobile data changes back to the network, connect your mobile device to the internet (web based version) or LAN (Local Based Version) and do the following:

  1. Open the Office Accelerator phone book, from the |Synchronize| menu select |Mobile User - Sync My Changes to the Network|, the following screen will appear:

 
  1. From the |Mobile User| dialogue box, you may select from any of the following:
  1. Click the |OK| button to begin the selected operations.