Downloads

Frequently Asked Questions

I only see 500 contacts when I perform a search in the Office Accelerator phone book?

Solution: How to Turn Off Fast Search.
How do I Backup My Accelerator Data?

Solution: How to Backup Accelerator.
Why doesn't my Accelerator Menu show up in Microsoft Word?

Solution: How to add the Accelerator Menu to Microsoft Word.
I'm getting the message "Opening this will run the following SQL command" when using the Accelerator menu in Word.

Solution: See Fix: http://support.microsoft.com/kb/825765
I receive a message from Accelerator stating "Outlook Version to Old" when attempting to run the Accelerator to Outlook Sync.

Solution: See Potential Fix: http://www.oasupport.com/guide/source/additional_info/wrongOutlookVersion
I am getting a message from Accelerator stating "Capicom.dll Not Registered" when attempting to run Office Accelerator.

Solution: Install Office Accelerator as an Administrator. You can download Office Accelerator from www.oaclient.com.
How can I network my phone book and calendar so I can share the information?

Solution: You can install Office Accelerator on more than one computer. This allows you to network your data. You can download Office Accelerator from www.oaclient.com.
Can I access my contact and calendar information from a web browser without using any software?

Solution: Yes, login into www.oamobile.com and type in your account information.

Can I adjust the Office Accelerator BlackBerry Sync to sync more (or less) frequently?

Solution: Yes, from your BlackBerry click on the Office Accelerator BlackBerry Sync App and then select options from the BlackBerry menu.
Does Office Accelerator BlackBerry affect my email on my BlackBerry?

Solution: Office Accelerator BlackBerry Sync does not interfere with your email accounts or settings.
Does Office Accelerator BlackBerry Sync work with Microsoft Outlook?

Solution: Yes. The Office Accelerator BlackBerry Sync can synchronize with Microsoft Outlook 2003 and higher. You need to install the Office Accelerator Outlook Sync Add-in to begin the sync process.
Does Office Accelerator work with the Mac?

Solution: Yes, Office Accelerator can run on the Mac using the vmware emulator which can be purchased from www.wmware.com/mac .